Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information:
https://mauritiusnow.com
Local friends, please simply follow the nation’s
protocol: social distancing, wear your mask when
you move around the resort, sanitize your hands
and follow the signs. Travellers from abroad will need
to present a negative PCR test taken less than 72h prior to departure.
They must also be fully vaccinated or present an overriding
reason.
Over in China, the doors to our resorts and retreats
are open to domestic travellers only, as borders
remain closed for now. A health QR code is required
upon check-in. Local travellers from high and middle-risk
areas should check in with their region’s regulations.
The Maldives’ one island=one resort has made it an
alluring destination since day 1. You must present a
negative PCR test taken less than 96h prior to the time
of departure from the first embarkation point en route
to the Maldives. This test applies to travellers of all
ages, except infants 0-12 months. You must also fill out
an online Traveller Health Declaration
(https://imuga.immigration.gov.mv/) within 24h of your departure to
and from the Maldives. You must also fill out the Resort
Health Declaration form sent by our reservations team
and email it back to stay@luxmaldivesresort.com 48h
prior to your arrival. For extra precaution,
at LUX* South Ari Atoll, we require a PCR test on
arrival at our seaplane lounge (free of charge) for travellers age 6 and upward, both
vaccinated and unvaccinated. If you are coming from
another resort, island or boat, you must present a
negative PCR test taken within 24h of your arrival.
negative PCR test taken within 24h of your arrival. You
can coordinate the PCR testing with the property you
were at before.If you are unvaccinated and traveling
from another resort, island or boat, we encourage you
to arrive before noon in order to receive the test results
before 6pm, as you will be asked to stay in your villa unt
before 6pm, as you will be asked to stay in your villa until
the negative PCR test results arrive. You can expect to
receive the results within 6-12h. Vaccinated travelers -
be sure to have your vaccination card on hand,
as it will be requested at check-in.
Arrivals from India, Brazil, Russia, Ukraine &
South Africa: If you are not fully vaccinated, you
will be required to stay in your villa until the negative
PCR test results arrive. You can expect to receive the
results within 6-12h. Vaccinated travelers - be sure to
have your vaccination card on hand, as it will be
requested at check-in.
If your home country or next destination requires a
PCR test, we can do it from the comfort of our resort
for USD 125 per test.
COVID-19 insurance: The Maldives offers a COVID-19
insurance which travellers can purchase prior to
their arrival. It covers medical expenses, isolation
and transportation costs.
Package : https://myallied.mv/type/inbound-allied/new
FAQs: https://allied.mv/insurance-plan/allied-inbound/
From the 1st of October 2021, vaccinated travellers can travel to Mauritius quarantine-free. They must simply show
a negative PCR test taken at least 72 hours prior to embarkation. Upon check-in, an additional antigenic test is required,
as well as on day 5. We are happy to cover both tests per traveler per stay (kids included!) Once the first antigenic test is cleared,
you are free to wander the island as you please.
Unvaccinated travellers are required to stay in an official quarantine for 14 days.
After 3 negative PCR tests, they are free to wander the island on day 14.
Vaccinated travellers and vaccinated locals can stay at LUX* Grand Gaube Resort & Villas,
LUX* Le Morne Resort, LUX* Belle Mare Resort & Villas, SALT of Palmar, and Tamassa Bel Ombre.
As from December, you can discover our new flagship, LUX* Grand Baie Resort & Residences.
Yes. You must present a negative PCR test taken at least 72h prior to boarding. If you are heading
to a resort, you will only be required to take one antigenic test at the hotel upon arrival and
one on day 5. We will happily cover the costs of these two tests. If you are not staying in a
hotel/resort, you will be required to take a PCR test at the airport upon arrival.
You must be fully vaccinated with any of the following: AstraZeneca Covidshield, AstraZeneca Vaxzevria, Covaxin,
Johnson & Johnson, Moderna, Pfizer, Sinopharm, Sputnik.
For double vaccinations, the second dose must have been injected for at least 14 days. For single dose
vaccines, 28 days before embarkation for Mauritius.
Or you must present an official document attesting that you have had a COVID-19 infection and can justify
a dose of vaccine injected after infection at least 14 days prior to boarding.
All of our Team Members and their immediate families
have been vaccinated. We also take daily temperature
checks of all Team Members, as well as all precautions
to prevent the spread of COVID-19.
A mask isn’t required when you’re at the pool, the
beach, or seated at a restaurant or bar. However,
you will need to wear a mask when you’re going from
one place to another.
Absolutely. Children under the age of 18 do not have to be vaccinated to enter Mauritius.
However they will be required to present a negative PCR test taken 72h prior to embarkation
(the PCR test can be performed in oro-phraryngeal up to the age of 6), one antigen test upon check-in
at the resort, and one on day 5. We will happily cover the cost of these two antigen tests.
After going through baggage claim, you can reach your hotel by organised transfer, taxi,
rental car, or any other means of transportation. Just be sure to disinfect your hands,
wear a mask and roll down the windows!
Yes. The test can be conducted at the resort and be collected by the private clinic at your expense.
Just get in touch with us at Reception so we can schedule it for you.
Cancellation Policy
No penalty until 7 days prior to arrival, with a full
refund of prepaid amounts.
Exception: No penalty until 14 days prior to arrival for
the stay period 23.12.21 - 06.01.22, with prepaid amounts fully refunded.
Postponed Stays Policy
Should a guest not wish to cancel the booking, the guest
is welcome to postpone their stay up to 7 days prior to
arrival for stay dates until 31 October 2023.
Exception: Until 14 days prior to arrival for the stay
period 23.12.21 - 06.01.22
The then applicable pricing and conditions, combinable with any active
offers at the time of rebooking, will apply for the new stay dates.
Cancellation Policy
All reservations for arrivals until 31 October 2021 will not be subject to any
cancellation charges until 7 days prior to arrival and any prepared amounts
will be fully refunded.
For all reservations for arrivals from 1 November 2021, cancellations up to 40 days
prior to arrival will be free of charge and deposits fully refunded.
Postponed Stays Policy
For postponed stays with original arrival dates between now and 31 October 2021,
no rebooking charges will apply, and the new stay dates will be confirmed at the same
originally booked rate for new stay dates up to and inclusive of 22 December 2021.
For new stay dates from 23 December 2021 onwards, these stays will be confirmed at the rate
applicable and combined with any offers and promotions in force at the time of reconfirmation
of the new stay dates.
Cancellation Policy
No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.
Postponed Stays Policy
Should a guest not wish to cancel the booking, the guest is welcome to postpone
their stay up to 7 days prior to arrival for stay dates until 31 October 2023.
The then applicable pricing and conditions, combinable with any active offers at the time of
rebooking, will apply for the new stay dates.
All of the above may be subject to change.