As a hotel management company, service is our passion.
We provide comfort through thoughtful & exquisite design, creating experiences
that make each moment matter for all our guests.
We care about what matters and are committed to operating in a considered,
respectful manner, mindful of our contribution to future generations.
When it comes to hospitality everyone’s definition of “perfect” is different.
Different people want different things. That’s why we have created a portfolio of brands.
Each brand offers a different experience.
At LUX*, every moment matters. We’ve banished thoughtless patterns and created simple, fresh and sensory experiences to indulge you throughout your stay with us. We’re here to surprise and delight our guests with creative details that make the ordinary truly extraordinary.
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We believe in meaningful travel. That’s travel that takes you to people, not just places. SALT hotels are beautiful bases that give you everything you need to discover local. But also everything you need to relax, escape, and recharge.
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The moment you arrive at Tamassa all your troubles melt away. You are in your happy place. The surroundings are colourful and vibrant. We have an action packed list of things to do for you and the kids, whether you want to be pampered like a pooch or sip on cocktails by the pool. We’re here to make you happy.
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SOCIO is all about people. As soon as you walk in, you feel you belong. Locals and visitors alike. Our spaces adapt and change throughout the day. Work meets play. Hustle meets downtime. Cafe meets bar, co-working desk meets conference room, and people meet people.
DISCOVER MOREUpdated on 13/01/2022
Great news! Mauritius is fully open! We compiled the most frequently asked questions below. We also invite you to consult the official Mauritius Tourism Promotion Authority website for the latest updates and more detailed information:
https://mauritiusnow.com
Local friends, please simply follow the national's
protocol: social distancing, wear your mask when
you move around the resort, sanitize your hands
and follow the signs. Travellers from abroad will need
to present a negative PCR test taken less than 72h prior to departure.
They must also be fully vaccinated or present an overriding
reason.
Over in China, the doors to our resorts and retreats
are open to domestic travellers only, as borders
remain closed for now. A health QR code is required
upon check-in. Local travellers from high and middle-risk
areas should check in with their regional's regulations.
The Maldives' one island=one resort has made it an
alluring destination since day 1. You must present a negative PCR test taken less than 96h
prior to the time of departure from the first embarkation point en route to the Maldives.
This test applies to travellers of all ages, except infants 0-12 months. You must also fill
out an online Traveller Health Declaration (https://imuga.immigration.gov.mv/)
within 24h of your departure to and from the Maldives. You must also fill out the Resort Health Declaration
form sent by our reservations team and email it back to stay@luxmaldivesresort.com
48h prior to your arrival.
For extra precaution, at LUX* South Ari Atoll, we require a PCR test on arrival at our seaplane
lounge (free of charge) for travellers age 1 and upward, both vaccinated and unvaccinated.
If you are coming from another resort, island or boat, you must present a negative PCR test taken
within 24h of your arrival. You can coordinate the PCR testing with the property you were at before.
If you are unvaccinated and traveling from another resort, island or boat, we encourage you to arrive
before noon in order to receive the test results before 6pm, as you will be asked to stay in your villa
until the negative PCR test results arrive. You can expect to receive the results within 6-12h.
Vaccinated travelers - be sure to have your vaccination card on hand, as it will be requested at check-in.
Arrivals from India, Brazil, Russia, Ukraine, South Africa, Namibia, Lesotho, Mozambique, Botswana, Eswatini and Zimbabwe: If you are not fully vaccinated,
you will be required to stay in your villa until the negative PCR test results arrive. You can expect to
receive the results within 6-12h. Vaccinated travelers - be sure to have your vaccination card on hand,
as it will be requested at check-in.
COVID-19 insurance: The Maldives offers a COVID-19 insurance which travellers
can purchase prior to their arrival. It covers medical expenses, isolation and transportation costs.
Package: https://myallied.mv/type/inbound-allied/new
FAQs: https://allied.mv/insurance-plan/allied-inbound
From the 1st of October 2021, vaccinated travellers can travel to Mauritius quarantine-free. They must simply show
a negative PCR test taken at least 72 hours prior to embarkation. Upon check-in, an additional antigenic test is required,
as well as on day 5. We are happy to cover both tests per traveler per stay (kids included!) Once the first antigenic test is cleared,
you are free to wander the island as you please.
Unvaccinated travellers are required to stay in an official quarantine for 14 days.
After 3 negative PCR tests, they are free to wander the island on day 14.
Vaccinated travellers and vaccinated locals can stay at LUX* Grand Gaube Resort & Villas,
LUX* Le Morne Resort, LUX* Belle Mare Resort & Villas, SALT of Palmar, and Tamassa Bel Ombre.
As from December, you can discover our new flagship, LUX* Grand Baie Resort & Residences.
Yes. You must present a negative PCR test taken at least 72h prior to boarding. If you are heading
to a resort, you will only be required to take one antigenic test at the hotel upon arrival and
one on day 5. We will happily cover the costs of these two tests. If you are not staying in a
hotel/resort, you will be required to take a PCR test at the airport upon arrival.
You must be fully vaccinated with any of the following: AstraZeneca Covidshield, AstraZeneca Vaxzevria, Covaxin,
Johnson & Johnson, Moderna, Pfizer, Sinopharm, Sputnik.
For double vaccinations, the second dose must have been injected for at least 14 days. For single dose
vaccines, 28 days before embarkation for Mauritius.
Or you must present an official document attesting that you have had a COVID-19 infection and can justify
a dose of vaccine injected after infection at least 14 days prior to boarding.
All of our Team Members and their immediate families
have been vaccinated. We also take daily temperature
checks of all Team Members, as well as all precautions
to prevent the spread of COVID-19.
A mask isn't required when you're at the pool, the
beach, or seated at a restaurant or bar. However,
you will need to wear a mask when you're going from
one place to another.
Absolutely. Children under the age of 18 do not have to be vaccinated to enter Mauritius.
However they will be required to present a negative PCR test taken 72h prior to embarkation
(the PCR test can be performed in oro-phraryngeal up to the age of 6), one antigen test upon check-in
at the resort, and one on day 5. We will happily cover the cost of these two antigen tests.
After going through baggage claim, you can reach your hotel by organised transfer, taxi,
rental car, or any other means of transportation. Just be sure to disinfect your hands,
wear a mask and roll down the windows!
Yes. The test can be conducted at the resort and be collected by the private clinic at your expense.
Just get in touch with us at Reception so we can schedule it for you.
Cancellation Policy
No penalty until 7 days prior to arrival, with a full
refund of prepaid amounts.
Exception: No penalty until 14 days prior to arrival for
the stay period 23.12.21 - 06.01.22, with prepaid amounts fully refunded.
Postponed Stays Policy
Should a guest not wish to cancel the booking, the guest
is welcome to postpone their stay up to 7 days prior to
arrival for stay dates until 31 October 2023.
Exception: Until 14 days prior to arrival for the stay
period 23.12.21 - 06.01.22
The then applicable pricing and conditions, combinable with any active
offers at the time of rebooking, will apply for the new stay dates.
Cancellation Policy
All reservations for arrivals until 31 October 2021 will not be subject to any
cancellation charges until 7 days prior to arrival and any prepared amounts
will be fully refunded.
For all reservations for arrivals from 1 November 2021, cancellations up to 40 days
prior to arrival will be free of charge and deposits fully refunded.
Postponed Stays Policy
For postponed stays with original arrival dates between now and 31 October 2021,
no rebooking charges will apply, and the new stay dates will be confirmed at the same
originally booked rate for new stay dates up to and inclusive of 22 December 2021.
For new stay dates from 23 December 2021 onwards, these stays will be confirmed at the rate
applicable and combined with any offers and promotions in force at the time of reconfirmation
of the new stay dates.
Cancellation Policy
No penalty until 7 days prior to arrival, with a full refund of prepaid amounts.
Postponed Stays Policy
Should a guest not wish to cancel the booking, the guest is welcome to postpone
their stay up to 7 days prior to arrival for stay dates until 31 October 2023.
The then applicable pricing and conditions, combinable with any active offers at the time of
rebooking, will apply for the new stay dates.
All of the above may be subject to change.
